Privacy Policy

1. Introduction

At TrustedVisor, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform at trustedvisor.com.

2. Information We Collect

2.1 Account Information

• Email address (for authentication)
• Username (for your public profile)
• Profile settings and preferences

2.2 Trading Data

• Trading history retrieved via read-only API keys
• Account balances and performance statistics
• Exchange connection metadata

Note: We only access data through read-only API keys. We cannot execute trades, make withdrawals, or modify your exchange accounts in any way.

2.3 Social Media Verification

• Twitter/X handle (for identity verification)
• Public profile information from connected social accounts

2.4 Technical Data

• IP address
• Browser type and version
• Device information
• Usage patterns and analytics

3. How We Use Your Information

We use your information to:

• Provide and maintain the TrustedVisor service
• Display your verified trading statistics on your public profile
• Calculate and display performance metrics (PnL, ROI, Win Rate, etc.)
• Verify your identity through social media connections
• Populate leaderboards with accurate, verified data
• Improve and optimize our platform
• Communicate with you about service updates
• Prevent fraud and ensure platform integrity

4. Data Storage & Security

Your data is stored securely using industry-standard practices:

• Data is stored on secure, encrypted servers
• API keys are encrypted at rest
• We use HTTPS for all data transmission
• Access to user data is strictly limited to essential operations

5. Data Sharing

We do not sell your personal information. We may share data in the following circumstances:

• Public Profile: If you enable a public profile, your username and trading statistics will be visible to anyone.
• Leaderboards: If you opt into public leaderboards, your performance data will be displayed publicly.
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• Service Providers: We use third-party services (hosting, analytics) that may process data on our behalf.

6. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze how our service is used
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the service.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your data

To exercise any of these rights, please contact us via the information provided below.

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes. Aggregated, anonymized data may be retained indefinitely for analytical purposes.

9. International Data Transfers

TrustedVisor operates internationally. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

TrustedVisor is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us via Twitter/X Direct Message.